FAQ

COVID-19
GENERAL

COVID-19
- DOES PREFERRED URGENT CARE ACCEPTS WALK-INS FOR COVID-19 ANTIBODY TEST?
  
  Yes, Preferred Urgent Care accepts walk-ins for the COVID-19 antibody test. To make the process simple and more organized, however, we recommend that patients call us before coming in to get tested. This is done purely for your benefit.
- WHERE CAN I GET THE COVID-19 ANTI BODY TEST?
  
  You can get the COVID-19 antibody test at Preferred Urgent Care in Katy, TX. This test checks for IgM and IgG antibodies in the bloodstream. The presence of IgM antibodies indicates acute infection, while the presence of IgG antibodies indicates immunity. We’re still not sure how long immunity to COVID-19 lasts.
- HOW DO I DETERMINE WHAT CENTER I SHOULD VISIT?
  
  At Preferred Urgent Care, we aim to reach and help as many people as possible. If you’re looking for COVID-19 antibody testing in Katy, TX, we can help get you tested. Call us, and we’ll guide you through the process.
- IS THERE ANY REDUCED ACCURACY OF THE COVID-19 ANTIBODY TEST FOR CHILDREN?
  
  The accuracy of the COVID-19 antibody test is the same for adults and children. If you want to test your child for COVID-19 antibodies, call us, and we’ll be happy to help you with everything you need. The PCR (nasal swab) test has been known to be 99% accurate.
- CAN CHILDREN GET THE ANTIBODY TEST?
  
  Yes, children can get tested for COVID-19 using the antibody test. Children who have been in contact with confirmed COVID-19 cases can get tested. Additionally, children who were confirmed to have COVID-19 and recovered can also get tested. Call us to find out more about COVID-19 testing for children in Katy, TX.
- IF I DON’T HAVE COVID-19 SYMPTOMS, SHOULD I GET THE ANTIBODY OR COVID-19 TEST?
  
  People who should get the antibody COVID-19 test are those who have been in contact with patients confirmed to have coronavirus. If you had coronavirus and recovered, you can also get testing for COVID-19 antibodies.
- CAN I MAKE AN APPOINTMENT FOR ANTIBODY BLOOD TESTING IN AN URGENT CARE CENTER?
  
  At Preferred Urgent Care, appointments are almost never required. Before visiting us, however, we recommend that you call so we can guide you through the process of getting the COVID-19 antibody test and tell you what to expect.
- WHO IS ELIGIBLE FOR A CORONAVIRUS TESTING AT PREFERRED URGENT CARE VISIT?
  
  Almost everyone is eligible for coronavirus testing in Katy, TX. These tests help us identify the prevalence of COVID-19 in the community and to diagnose specific types of patients. Antibody testing can show some evidence of immunity, but it’s not clear how strong immunity is or how long it’ll last. Give us a call to find out if you’re eligible.
- WHEN CAN I EXPECT THE RESULTS OF MY COVID-19 TEST?
  
  You will receive the results of your COVID-19 PCR (nasal swab) test within 3-5 days of testing. We do not offer rapid testing as these are not as accurate as the PCR tests. To find out more about the process and results, call us at Preferred Urgent Care.
- WHAT IS THE ANTIBODY TESTING PROCESS?
  
  The antibody testing process is a simple one. We understand that patients can be scared and don’t want to go through anything complicated to get tested. Your blood will be drawn to check for the presence of COVID-19 antibodies in your blood.
- HOW CAN I PROTECT MYSELF FROM GETTING COVID-19?
  
  There are several precautions that you can take to protect yourself from getting COVID-19. It’s important to frequently wash your hands with water and soap for at least 20 seconds. You should avoid touching your face with your hands, wearing a mask while outside will go a long way in protecting you and those around you. Try to maintain 6ft between you and others when you’re out of the house.
- IS PREFERRED URGENT CARE STILL OPEN DURING THE WEEK?
  
  Yes, Preferred Urgent Care is operating during the week, and we’re happy to see patients. Give us a call before coming so we can tell you more about the process of COVID-19 antibody testing. We’re working Monday through Sunday from 8 am to 9 pm.
- DOES PREFERRED URGENT CARE OFFER ANTIBODY TESTING?
  
  Yes, at Preferred Urgent Care, we offer antibody testing. If you’re experiencing COVID-19 symptoms or have been in contact with a confirmed case of COVID-19, give us a call, and we’ll guide you through getting an antibody test.
- WHEN SHOULD I GET THE COVID-19 ANTIBODY TEST?
  
  You should look for COVID-19 testing locations near you if you’re experiencing any of the symptoms of COVID-19. These include cough, fever, headache, fatigue, nausea, vomiting, diarrhea, and muscle aches. If you’ve been in close contact with a confirmed case of COVID-19, it would also be a good idea to get tested.
- HOW DO I GET COVID-19 ANTIBODY TESTING?
  
  To find out more about COVID-19 testing information in Katy, TX, give us a call. We’ll help guide you through the process. There are no precautions that need to be taken for you to get tested. Your blood will be drawn to check for antibodies.
- DOES PREFERRED URGENT CARE OFFER TO TEST FOR THE CORONAVIRUS (COVID-19)?
  
  Yes, at Preferred Urgent Care, we offer COVID-19 testing near you. We have the antibody test available. The test relies on a blood sample and searches it for antibodies. Patients who have been exposed to COVID-19 will develop IgM and IgG antibodies. These are the antibodies detected by our test.
- HOW MUCH DOES THE CORONAVIRUS TEST COST?
  
  At Preferred Urgent Care, we understand that many patients are looking for COVID-19 testing sites in Katy, Texas. We’re here to provide our patients with this service at an affordable cost in effort to help them identify their COVID-19 status. Please call us for more information.
- WHAT IS COVID-19 ANTIBODY TESTING?
  
  When looking for a coronavirus testing center near you, you will find out that some places have coronavirus antibody testing. This test can help detect IgG and IgM antibodies to COVID-19 in the bloodstream. Your blood will be drawn for the COVID-19 antibody test near you.
GENERAL
- HOW TO MAKE AN APPOINTMENT?
  
  To make an appointment, you can call our office at (281) 984-6735 or fill out the online booking form on our website.
- CAN X-RAYS BE DONE AT PREFERRED URGENT CARE?
  
  Yes, our urgent care facility has X-ray imaging technology in-house, including radiology and fluoroscopy.
- WHAT IF I NEED A MORE COMPLICATED TEST LIKE A CT SCAN OR ULTRASOUND?
  
  Our convenient care centers in Katy and Fulshear, TX, are outfitted with the latest medical equipment such as x-ray and EKG machines. However, we do not do CT scans or ultrasounds. For urgent care services and tests that cannot be performed at our facility, we will handle scheduling the tests for you with another facility where necessary, or we will give you a doctor’s order to get the test done at any lab/facility of your choice. We will do our absolute best to make sure you can get a diagnosis and treatment plan as soon as possible.
- WHAT ARE TYPICAL WAIT TIMES AT PREFERRED URGENT CARE?
  
  Typically, there is no wait at Preferred Urgent Care. You are seen by our providers as soon as you come in. However, we still encourage everyone to make an appointment when possible.
- DO YOU REQUIRE APPOINTMENTS TO BE SCHEDULED?
  
  No, Preferred Urgent Care is open for walk-in medical care 7-days a week. You can get immediate care as soon as you walk in the doors. Convenient care is the keystone of what makes an urgent care clinic. However, patients with an appointment take precedent over walk-ins. As such, we encourage everyone to go on our website and make an appointment. If there are no appointments available that suit your schedule, we accept ALL walk-ins.
- DO YOU ACCEPT MEDICARE OR MEDICAID INSURANCE?
- WHAT IF PREFERRED URGENT CARE IS NOT IN MY INSURANCE NETWORK?
  
  If preferred urgent care is not in your insurance network, we can work out a cash payment discount plan.
- WHAT IF I DON’T HAVE INSURANCE?
  
  We understand that many patients who come into urgent care may not have health insurance. To help out, we have established a cash payment discount plan. Patients with a very high deductible can also benefit from this program.
- WHAT FORMS OF INSURANCE AND PAYMENT DO YOU ACCEPT?
  
  Our urgent care clinic accepts most of the major insurance providers. We accept Aetna, Blue Cross Blue Shield, Cigna, Humana, Tricare, United Health Care, and Medicare. When in doubt, please call our office at (281) 984-6735 to verify whether we accept your particular insurance.
- CAN PREFERRED URGENT CARE SEND MY PRESCRIPTIONS TO MY LOCAL PHARMACY?
- WHY WOULD I COME TO PREFERRED URGENT CARE INSTEAD OF THE EMERGENCY ROOM?
  
  One of the reasons why urgent care is preferable to the emergency room is that your wait time will be substantially less. We provide immediate care that is also more affordable than the bills you get stuck with after an emergency room visit. For non-life-threatening health emergencies, go to the nearest urgent care.
- WHEN SHOULD I GO TO AN URGENT CARE CENTER NEAR ME?
  
  Urgent care facilities are an alternative to going to the emergency room. If your illness or injury is not life-threatening, but it cannot wait until the next day/next available doctor’s appointment, then you should go to an urgent care center. Patients with life-threatening injuries or illnesses should go to a hospital emergency room instead.